First UNWTO Conference on Accessible Tourism in Europe


19 Novembre 2014 - 20 Novembre 2014

Kursaal Congress Center
San Marino

In recognition of the importance of universal accessibility in tourism, which is related not only to the respect for human rights, but also to considerable economic opportunities that Tourism for All entails, UNWTO and the Government of the Republic of San Marino  jointly organized the 1st UNWTO Conference on Accessible Tourism in Europe,  in San Marino on 19-20 November 2014.

The Conference featured good practices of universal accessibility and design for all in a wide-range of tourism destinations in Europe, with a special focus on heritage cities. Some of these destinations have managed to develop quality services for all and successfully boosted their competitiveness through accessible tourism, without neglecting the challenges of heritage protection for future generations.

This gathering further discussed different approaches in developing an adequate policy framework and strategic actions aimed at making accessible tourism a reality. Smart technologies which enable and foster universal accessibility and its application in tourism infrastructures, facilities and services were also tackled by the panelists.


San Marino Declaration on Accessible Tourism 

The Declaration which resulted from the conference can be downloaded here:


Click here for general info on the work of UNWTO in the field of Accessible Tourism for All.

Group photo of the speakers of the conference with H.E. the Minister of Tourism of San Marino Mr. Teodoro Lonfernini

Mr. Magnus Berglund, Accessibility Ambassador, Scandic Hotels, Sweden

H.E. the Minister of Tourism of San Marino Mr. Teodoro Lonfernini with Mr. Roberto Vitali, President of Village for All (V4A), Italy, Mr. Mauro Maiani, Ministry of Tourism of San Marino, and UNWTO Secretary-General Mr. Taleb Rifai

Download the presentations:

Lyubomir Durankev, National and International Project Manager, Sozopol Foundation, Bulgaria: League of Historical and Accessible Cities (LHAC)

Bernadette Lo Bianco, Project Manager of Accessible Siracusa and Noto, Sicily, Italy

Sabine Neusüss, Accessibility Manager, Municipality of Salzburg, Austria: Salzburg - Winner of the European Award of Accessible City in 2012

Elena de Mier Torrecilla, Architect, ACS Foundation/Spanish Agency for International Development and Cooperation (AECID)

Antonella Correra, Policy Officer in charge of Accessible Tourism, DG Enterprise and Industry, European Commission

Paolo Rosso,Veneto Region Commissioner for Tourism, Italy

Teresa Ferreira, Director, Development and Innovation Department, Turismo de Portugal

Anna Grazia Laura, President, European Network for Accessible Tourism (ENAT)

Roberto Torena Cristobal, Manager, ONCE Foundation, Spain

Roberto Vitali, President, Village for All (V4A), Italy V4AInside

Magnus Berglund, Accessibility Ambassador, Scandic Hotels, Sweden

Ross Calladine, Head of Business Support, Visit England, United Kingdom

For additional inquiries please visit the webpage